Processing times & delivery
Processing times
All products are made-to-order so please allow 2-4 business weeks from the date of purchase before dispatch. This is to ensure sufficient time to source all of the materials required for your order including the frame and game itself.
We will always do our best to dispatch your order as soon as possible. It'll be worth the wait when your favourite game is hanging on the wall.
Delivery
All orders are fully trackable with Parcelforce Worldwide from dispatch. Please allow 1-3 working days from dispatch for your order to arrive. (If ordering from outside the U.K., please allow longer for your frame to reach you).
Please note that if you are based outside the mainland U.K., you may be subject to additional charges such as customs fees. Please check with your local tax authority for more information on importing good from the United Kingdom.
Is Frame-A-Game IOSS registered?
Yes. this means the price you see is the price you'll pay for all orders €150 or below. For orders above this amount, please note you may be subject to customs fees and/or additional taxes on your purchase.
Please check with your local government/tax authority for more information.
What countries do you ship to?
We ship to the following countries but please note if you purchase from outside of the United Kingdom, you may be subject to additional customs fees and/or taxes after purchasing from:
- Australia
- Canada
- Cyprus
- Ireland
- Japan
- Mexico
- New Zealand
- Philippines
- Taiwan
- United State of America
We also ship to all of Europe including (but not limited to):
- Austria
- Belgium
- Croatia
- Estonia
- Finland
- France
- Germany
- Hungary
- Italy
- Latvia
- Luxembourg
- Netherlands
- Poland
- Portugal
- Slovakia
- Spain
- Sweden